Why my own website?

Some people are really surprised to find out that I have my own website. A common question is “Why take the 
time? Doesn’t Harper have a website?” Of course we do and it’s a great tool for learning more about the cars, 
but I believe the car is just one aspect of what will make a great ownership experience.
I wanted my own website to help define the other aspect of a great ownership experience…your salesperson. I
 believe in service before, during and after the sale. There are many good cars you can buy, but the
 service you receive makes the difference between good and great.
I am fortunate to work for a great dealership that has given me the tools I need to build my own “brand”.
 Hopefully my website helps spread the word, answer questions you may have and serve as a contact point if
you need further personal service.

Our customer service is free!

Obvious, right? Apparently not. Next Sunday look through the automotive section of the newspaper and take 
note of the fine print below each ad. Just about all the dealers will disclose (by law) a processing fee, doc fee or 
“customer service” fee of $299 to $499. A bit insulting. Sure there are costs associated with delivering your new car, but to try and pass those on as a separate charge, after negotiating a price, is a poor business practice. You’ll never pay any such fees at our dealership.